Managed support plans

Support plans that keep your Microsoft environment healthy.

Choose the level of cover that fits your business, from business-hours help to a dedicated manager and 24/7 monitoring.

Choose a support plan WhatsApp

What’s included

Capabilities

Help desk

Email and phone support from engineers who know your setup.

Health checks

Regular reviews of licences, security and service health.

Proactive monitoring

Alerts handled before they turn into outages.

Performance tuning

Optimisation of mail flow, Teams, SharePoint and Azure resources.

Plans

Pick the cover that fits.

Prices in US dollars (USD) per month, excluding GST / sales tax and withholding tax.

Basic

For small teams that need a reliable helping hand.

$99/month

Business hours support (9 AM – 6 PM)
Email and phone support
Basic troubleshooting
Monthly health checks

Choose Basic

Premium

For growing businesses that depend on Microsoft every day.

$199/month

Extended hours support (7 AM – 10 PM)
Priority response times
Advanced troubleshooting
Weekly health checks
Performance optimisation

Choose Premium

Enterprise

For organisations that need round-the-clock cover.

$399/month

24/7 support availability
Dedicated support manager
Proactive monitoring
Daily health checks
Strategic consulting

Choose Enterprise

Business outcomes

What you can expect.

01Predictable monthly cost
02Faster resolution times
03Fewer surprises at renewal

Products behind this solution

Licensed and supplied by us.

Microsoft

Cloud licences, business apps & security

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